How To Build Relationships with Customers?

[Spencer]

Knowing how to build relationships with your customers can help you a ton in making them your loyalists that buys your products or services at all times.

First of all, you'll have to build a likable personality, talk easily and be open minded, your customers will be interested in talking and doing business with you.

Secondly, be relatable to them, have something you have in common, could be culture, religion or mode of dressing, bandwagon effect is real use it to your advantage.

Lastly, be honest in your dealings, do not try to cheat a customer or act smart, if you get find out you're done for.

 

[Mika]

If you can build a long term relation with your customers, you will be able to sale to the same customer again and again. Having a loyal customer is very important because it ensures that you always have sales. You can build long term relation with your customer only when you sell high quality product and services, you sell for the price lower than other sellers, and you also frequently give loyalty bonus or discounts. Your loyal customers will also do word of mouth marketing.